Asked By
lancegreat
0 points
N/A
Posted on - 08/08/2011
Hi folks, I have a scenario here about Google Docs, the work that I have just completed will not be saved, for the reason that it cannot connect to the server, I pasted below the full text of the error message.
Google Docs
Attention
Sorry, a network error has prevented Google Docs
from saving your changes. Please try again. If the
problem persists, please stop working until you
are able to re-establish a network connection, as
your unsaved changes may be lost. Please also
try the troubleshooting steps in the help article
below.
https://support.google.com/drive/answer/2565956
OK
When I analyzed the error message above, it is giving an emphasis to my connection, when I checked on my connection, I have an UP with a good speed internet connection, that is why I am now thinking what went wrong, please help me solved this persistent error that I encountered, thanks a lot in advance and more power.
Failed to save my work in Google docs
Yep I too faced the same problem last year, it's really frustrating it gets stuck and not able to save the document. I have searched for support in different forums. According to the Google docs support forum they said that its a network problem after re-establishing the internet the problem could be solved, but the problem still existed.
After long research that I have read a post somewhere to use https instead of http for Google docs. This also has not worked for me.
At last in the meanwhile I have backed up the document and pasted it in the Openoffice word document. And refreshed page then it worked for me.
If refreshing the page won't work for you. Then go for traditional troubleshooting steps which are given in the Google support forum given below.
https://support.google.com/drive/answer/2565956
Thanks
Dean Jones
Failed to save my work in Google docs
It seems you lost internet connection while working in Google Docs. Try troubleshooting your connection. While trying to fix your internet connection, don’t close the Google Docs window or the browser to avoid losing data. The page will connect automatically once the internet connection is restored.
Now for the troubleshooting, open a different browser and visit a website then try clicking some links to verify if your internet connection is working. If there is no internet connection, check the cable at the back of your CPU. Unplug the network cable from the network port at the back of your CPU then plug it back in.
Check your internet connection with the browser you opened then see if it works. If this doesn’t work, check the other end of the cable connected to the router. Disconnect the network cable from the Wi-Fi router then connect it back. Check your internet connection again with your browser. If this doesn’t work, try restarting your router.
If the router has a power button, press it to turn it off then unplug it from the power for about ten to twenty seconds (10 – 20 seconds). Press any button on the router to drain any leftover power or to power cycle. After this, plug the router back to the power and turn it on.
When the router is ready, check your internet connection again with your browser then see if it works. If this doesn’t work, try to uninstall and reinstall your network adapter from the Device Manager. If the problem continues, contact your Internet Service Provider.
