Fatal error Acrobat failed to connect to DDE server

Asked By Jerry Maguiere 30 points N/A Posted on - 02/01/2013

Hello,

 

Usually I can open an Acrobat file in Acrobat Reader from Explorer at a time. As I try to open to open another file in the same program, it didn’t make any sense.

 

It didn’t respond at all. After a little bit I am shown the following error message.

 

“Fatal error: Acrobat failed to connect to DDE server”

 

Give me a solution please.

 

Thank you.

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Best Answer by Drake Vivian

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Answered By Drake Vivian 30 points N/A #136571

Fatal error Acrobat failed to connect to DDE server

 

Hi Jerry,

 

Small work around for this problem is to always open your files not using drag and drop method, but by going to the File menu and selecting Open.

 

There are also few more things to try:

 

First is to disable protected mode at startup. To do that you should open the Preferences in your Adobe Acrobat, press CTRL+K and under General tab un-check that option.

 

Sometimes the problem is not in the Acrobat Reader but in some other extensions installed in your browser. Check by disabling them all and enabling them one at the time if one of them has a conflict with your Acrobat Reader. 

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• Posted on - 02/08/2013
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Answered By Felipa Dolore 20 points N/A #197779

Fatal error Acrobat failed to connect to DDE server

You might need to check the Acrobat registry entries. To do this, do the following:

 

1. Open the Windows registry editor.

A. Click Start.

B. Type "regedit" then press Enter.

 

 

2. Navigate the following through the tree list view from the left pane:

ComputerHKEY_CLASSES_ROOTacrobatshellopenddeexecapplication

 

 

3. Right-click the value from right side of the window and click Modify.

 

 

4. Change the value of the key from "AcroviewA10" to "AcroviewR10".

 

 

5. Click OK. Close the registry editor.

 

Check if the issue is already solved.

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• Posted on - 11/23/2013
• Question Category: Software Others