Asked By
Ada Watson
10 points
N/A
Posted on - 11/06/2017
What are the features of dell support center software? How to install it? Where can find the software? What are the advantages of the software?
Features Of Dell Support Center Software For Pc And Laptop
The main features are that it provides timely alerts about updates, backup and recovery options, diagnostics and self-help options are also apart from online support. The software is available from the Dell company website to install it just double click on the downloaded file and follow the instructions. The main advantage is the self-help option that enables the user to perform diagnostics and repair any issues.
Features Of Dell Support Center Software For Pc And Laptop
The “Dell Support Center” software is now called “Dell SupportAssist.” It is a software agent provided by Dell and comes pre-installed on all Dell consumer desktops and portables as well as Vostro desktops and portables. According to Dell, Dell SupportAssist is:
“a control panel for system tools and diagnostics. It contains extensive help sections for online tools, warranty information, Dell technical support links and Dell customer support channels. Access all system controls like Device Manager, Network Connections, etc. from a single location.”
Most branded computers come with lots of bloatware and you can consider Dell SupportAssist as one of them. Though Dell stated that it is “the industry’s first automated proactive and predictive support technology,” it actually has been vulnerable to hack since at least October 2018. The Dell SupportAssist has administrative-level access to Windows and designed to automatically install updates.
Demirkapi found a way to hijack those update requests and theoretically allowing a hacker to install something they could use to further breach your computer. To read more about this exploit, head down to Remote Code Execution on most Dell computers. If you have a problem with Dell SupportAssist, uninstall Dell SupportAssist then install the latest patch.
Download the free version of Revo Uninstaller and install. Once installed, start Revo then select Dell SupportAssist among the applications and click “Uninstall.” Follow the normal uninstall process. When you are prompted to restart the computer, click to restart later. When uninstall is complete, click “Scan” to scan your computer for any leftover files and delete everything it finds.
This removes everything the program created on your computer. When it is finished, exit Revo then restart the computer. After booting, go to Dell SupportAssist Client Multiple Vulnerabilities and download the latest patch.
