General error occurred when RealPlayer tried to play downloaded files

Asked By Simon D Lattimer 0 points N/A Posted on - 08/10/2013

Hello,       

I have a problem using RealPlayer because an error message occurs when I try to play downloaded files in RealPlayer.

The error says “A General Error occurred”.

I have tried to reinstall the application but no resolution now I need your assistance to fix it immediately.

Thanks.

RealPlayer

A General Error occurred

Untitled        /u Kickin’Beat Mixx – selected and mixed by DJ Double

Threat          /u file://E:/djdoublethreat01-2.ram

More information is available at the RealNetworks

Customer support Website.

 

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• Question Category: MultiMedia Applications

Answered By Peter Lao 0 points N/A #177969

General error occurred when RealPlayer tried to play downloaded files

It seems that you are trying to play a file that's tagged as "threat". Simply try not to play it since it is recognized as dangerous. You might want to think about where you downloaded this file and if it is safe. You can try another nice player called VLC Player. It can be downloaded here.

Another good free media player is SPlayer. It's very lightweight and supports a wide range of formats.

Good luck,

Peter

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• Posted on - 11/03/2013
• Question Category: MultiMedia Applications