General printing error Ox610000f6 on HP 6500 printer

Asked By ronjackman815 0 points N/A Posted on - 08/02/2011

 

Hi,

I had an HP 6500 printer 6 months ago. It was working great at first and I love it. I went out of town for a month and when I came back, that error messages comes up when I try to do something like photocopy, scan or print from my computer. I don't have an idea why this happened.

All the inks in my printer are pretty good and not expired, about half way full. Tried to power cycle a couple of times but did not make any difference. Any ideas are well appreciated.

• Status: Open
• Question Views: 3892
• Answer Count: 3
• Vote Up 0 Vote Down

• Answer Accepted: Yes
• Question Category: Printers

Best Answer by techduck_1439

Go To Solution

Best Answer

Best Answer

Answered By techduck_1439 5 points N/A #97165

General printing error Ox610000f6 on HP 6500 printer

 

Surely, this problem is not because of cartridge problem since cartridge is installed properly. Have you tried to unplug the printer USB cable and turn off the printer? If not try it and see if same error occurs. Other way, you may try to reset printer's Non-Volatile Random Access Memory or NVRAM (a memory which maintain and hold its information when power is turned off).

For HP 6500, just press and hold the asterisk mark (*) and 6 keys while plugging in power and keep on pressing for another 10 seconds. Well, if problem persist, and printer is still under warranty, you should ask HP's assistance of replacement.

About techduck_1439

Questions
0

Answers
7

Best Answers
4

• Vote Up 0 Vote Down

• Posted on - 08/02/2011
• Question Category: Printers

Answered By Mark.Thomas 0 points N/A #97166

General printing error Ox610000f6 on HP 6500 printer

 

Hi there,

 

The problem that you encountered with your HP 6500 printer prompting an error may be caused by excessive printing causing to reach the maximum level of waste ink contained in the printer and spilling into its ribbon.

 

Need not worry because aside from having customer service supports of HP with experts on the technicalities of their products who can provide technical assistance once contacted, you may also try the following solutions – First is to solve the issue taking into consideration that the error is probably caused by waste ink spilling in the printer’s ribbon making it undetectable.

 

The remedy here is to clean the ribbon with the following steps: 

 

1. Slide the print carriage to the left – Note: Do this while the printer is turned on and print carriage can be seen by lifting the output tray.

2. In this state, turn off the printer but do not push the power button, unplug its power cord instead.

3. Clean the ribbon with clean paper towels and rubbing alcohol – Note: The RIBBON is a plastic ribbon with a stripe in the center.

4. Carefully move the print carriage left and right to get the entire ribbon.

5.  After cleaning the ribbon, close the output tray and plug it back. Let it initialize to charge the ink.

6. After which, go to the toolbox to clean the print head.

7. If not satisfied with the result of cleaning the print head, run the print head cleaning again.

Another option is to reinstall the cartridge. 

 

Note:  1. Follow the procedures prompted by the printer in re-installing the ink cartridge. 

 2. Disconnect the USB cable connecting the PC and the printer while the power is on.

 3. The ink cartridge shall be removed and unplug the power cord.

 4. Plug it back after the lapse of one (1) minute.

 5. Wait for the reinstallation option. The PC will prompt to reinstall the cartridges. 

 6. Again the printer will initialize to charge its ink.

 7. After which, reconnect the USB cable to the PC.

 

I do hope that the provided solution will work.

 

Regards.

About Mark.Thomas

Questions
0

Answers
10

Best Answers
4

• Vote Up 0 Vote Down

• Posted on - 08/02/2011
• Question Category: Printers

Answered By Bresneff 0 points N/A #97167

General printing error Ox610000f6 on HP 6500 printer

 

Hi

 

Looking at this error on HP 6500, it seems that the major functions of the all in one printer has encountered a problem. Since you have purchased your printer in less than a year, try to look for its warranty if its request for replacement can still be possible.

 

It really seems that the printer has entirely ceased from working and this is probably difficult to revive to its previous capability.

 

Having it in good condition and leaving it unused for a month has turned your printer not functional, seems to be unusual for me, so better yet, replacement is the best option. There may also be little information regarding the solution of this problem because it best fits if the item will be replaced, if not, you might have the same recurring problem.  

 

I hope this gives you another option to solve your issue.

 

 

About Bresneff

Questions
0

Answers
6

Best Answers
2

• Vote Up 0 Vote Down

• Posted on - 08/02/2011
• Question Category: Printers