Get a refund from Microsoft for the products purchased?

Asked By Ran Darwin 0 points N/A Posted on - 10/28/2013

Get a refund from Microsoft for the products purchased?

I purchased Windows 8 and office 2013 and now I am really upset with the issues they have been creating and want to survive with the Windows 7 and office 2007 that I have already. Anyways I can get a refund for these softwares?

Who can I contact/Email? How does this return policy work with Microsoft?

Do they have a process for this?

Thanks.

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Answered By Aron Hank 0 points N/A #198950

Get a refund from Microsoft for the products purchased?

You can ask for refund for software, provided it is within 30 days from the date of purchase. Currently, Microsoft is not providing a refund by Phone. So, you need to visit the store where the purchase was made or contact the retail store location by phone.

Microsoft will ask for confirmation of the purchase of the software within 30 days.

The software is needed to be uninstalled from your system.

In order to ensure that there are no copies made for the software, you are required to sign an Electronic Letter of Destruction as a condition of your return.

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• Posted on - 10/28/2013
• Question Category: Microsoft Others