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Hello expert, When I was installing BMC Remedy ITSM Suite 7.6.4 Installer I got an error like blue color on my desktop and the computer restarts. Please can you give me the instruction how to install BMC remedy sp1?
Give me the instruction how to install BMC remedy sp1
Dear,
I already heard some error after installing BMC Remedy ITSM Suite 7.6.4 but yours is latest and new, I think your computer has not perfect configuration for BMC Remedy ITSM Suite 7.6.4 or in the other hand your software perhaps has missed/damaged some files, Please check your computer system configure.
And some tips:
1. install Service Pack 1 for version 7.6.04 of the BMC Remedy IT Service Management Suite.
2. BMC Software alerts customer to a vital problem with the documentation that describes how upgrading to version 7.6.04 Service Pack 001 of BMC Remedy IT Service Management Suite.
Those two suggestion collected from BMC technical bulletin.