Got an error while exiting from Adobe Fireworks CS5

Asked By jobyrd21 0 points N/A Posted on - 12/06/2011

Hi,

I was creating wireframes with Adobe Fireworks CS5 and it worked fine in my Win XP. 

But when I tried to close it after I was done, I got this error message.  

Adobe Fireworks CS4

An internal error occurred.

An internal error occurred.

I tried opening then closing the software, and this worked fine. 

However, when I created something, the error happened again. 

I didn’t want to re-install and didn’t know what to do next. 

Any advice on how to get rid of the error?

• Status: Open
• Question Views: 1333
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: Photos / Graphics Soft.

Answered By Thompson Locker 10 points N/A #119113

Got an error while exiting from Adobe Fireworks CS5

If the adobe fireworks CS5 that you are using is a beta version, then it could be having problems. Most beta versions, not only for the adobe programs but for also other programs have been known to cause problems, and therefore I will advise you upgrade the adobe program to a full version and see if that will solve the problem.

During the upgrade, I will advise that you sue the adobe CS5 cleanscript, which is a utility that will ensure that all the beta components of the adobe CS5 program that you are using and uninstalled. You can thereafter perform a clean installation of the full version of adobe firewroks CS5.

The link to cleanscript is here https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Regards,

Thompson Locker

About Thompson Locker

Questions
0

Answers
619

Best Answers
77

• Vote Up 0 Vote Down

• Posted on - 12/07/2011
• Question Category: Photos / Graphics Soft.