Gray dots issues on my Philips 22PFL4507 22″ LED

Asked By James D Isenberg 0 points N/A Posted on - 07/15/2014

Hi all,

Recently I bought a new Philips 22PFL4507 22" LED TV. It has lots of great new features.

But still it is having issues. When I am watching some movies, serials, programs or sports, some gray color dots are coming on the whole screen of TV. I checked all the plugs and connections. Everything seemed to be fine. Unable to find out where the problem is.

Has anyone faced this kind of issue before? Please help me to fix this problem. Your valuable suggestions will be appreciated. Thanks in advance and kind regards.

• Status: Open
• Question Views: 499
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: Displays / Monitors

Answered By Scurlock Ward 0 points N/A #193683

Gray dots issues on my Philips 22PFL4507 22″ LED

Hello James,

The issue you are facing is of dead pixels. Dead pixels are the ones which unlit cause the backlight isn't coming through. This phenomenon is also called "Clouding"

Try below, If this doesn't work look  talk to the customer care for solution or the replacement if you have warranty.

• Access TV Menu and adjust the backlight to minimum level, adjust the brightness accordingly as well.

Scurlock Ward

About Scurlock Ward

Questions
0

Answers
100

Best Answers
0

• Vote Up 0 Vote Down

• Posted on - 07/17/2014
• Question Category: Displays / Monitors