It is said that this is the first time Federal Trade Commission has taken action a company like Sony for misleading tweets to its buyers. It is said that few features were not available with Sony’s Play Station Vita as promised to its customers. Is it really true? Has Federal Trade Commission taken action against Sony? Why?
Has Federal Trade Commission taken action against Sony? Why?
According to the United States government agency, the Federal Trade Commission, the original PlayStation Vita ads were deceptive or misleading. As part of the settlement terms, the commission ordered Sony Computer Entertainment America to refund gamers for as much as $50. This announcement was made on November 25, 2014. The ads in question date back in late 2011 and early 2012 during the United States launch campaign of the portable.
The issues in the ads have something to do with PlayStation Vita’s Remote Play, cross-save, and cross-platform features. According to one of the ads and as what Sony claimed, PlayStation Vita users can pause any PlayStation 3 game at any time and resume playing their game on their PlayStation Vita from where they left off.
According to the commission, the feature was only available for a small number of PS3 games and the pause-and-save function or feature differed considerably from game to game. The commission banned Sony from making similar misleading claims. According to the settlement, anyone who purchased a PlayStation Vita before June 1, 2012 will be qualified for a $25 cash or credit refund or a $50 merchandise voucher for services and games.