Having Trouble Importing an IIF in QuickBooks

Having Trouble Importing an IIF in QuickBooks

Hi,

This problem may have been caused by —

*malware (virus or spyware): if you have an antivirus that is not updated, try installing the most updated version

*drive issues: All drives should be connected to the computer, the program may be attempting to locate a drive that is not connected to the computer (e.i. flash drives, DVDs, etc). Re-install all usb drives connected to the computer.

If in any case it still doesn’t work, the last option is to change the drive letters. To do this:

1. Select Run from the Start menu and type "diskmgmt.msc" in the field, then click ok.

2. In the Disk management Window, scroll down until you see the Drive letters of your computer (This should be similar as to what you see in you’re my Computer window).

3. On each of the drives (except drive C & A), right-click and select Change Drive Letters and Paths, then select Change in the Change Drive Letters and Paths window that pops up.

4. A drop down list will appear in which you can opt to pick the preferred letter.

NOTE: before changing the drive letters, take note of the original drive letter so you can revert them back when needed.