Having troubles with the Skype 5.9 Offline Installer

Asked By Robert C Abbott 10 points N/A Posted on - 05/23/2013

 

I am having trouble using the Windows while I am installing the offline version of the Skype 5.9. There is an error that appears as shown in the picture underneath.

 

 

Windows Installer

Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product use  Add/Remove Programs on the Control Panel.

 

 

Maybe there is an additional version of the product that was installed previously that prompter at abortion of the installation. Will I just employ the add/remove programs in the control panel to modify or eliminate the other version of the Skype? Please elaborate on this further?

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• Question Category: Skype

Best Answer by Lang Ruark

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Answered By Marquez Abe 0 points N/A #172130

Having troubles with the Skype 5.9 Offline Installer

Hi Robert. It seems that what you need to do is just to open your previously downloaded skype since you already have an existing similar file. But if you.want to be sure you have the latest download then you need to uninstall your previous skype. You can use add/remove programs or uninstall programs whichever is convenient.

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• Posted on - 05/23/2013
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Answered By Lang Ruark 0 points N/A #172132

Having troubles with the Skype 5.9 Offline Installer

Hi Robert,

It is already indicated in the error dialog box that you already have another version of Skype already installed into your computer. Check the version of Skype which is already installed on your computer if it has a newer build than 5.9. If it is an older version, you can proceed removing it from your computer and restart if it prompts after uninstalling it. And then you can install 5.9 version of Skype without that error anymore.

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• Posted on - 05/29/2013
• Question Category: Skype