Holdem Manager unable to play games

Asked By Ruth A Auten 0 points N/A Posted on - 05/22/2013

I was running this software so that I will know how much is my cut for playing poker games online. Every time I do some calculations it produces this error message which I have pasted below. I have to do all the calculations manually in my windows calc. Anybody who have experienced this error before?

Holdem Manager

The following error occurred when running this report: ERROR: 22012: division by zero

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• Question Category: Misc Software

Answered By Knight Frakes 5 points N/A #171893

Holdem Manager unable to play games

Greetings,

 

It's unfortunate that you ran into this problem with Holdem Manager. Are you using the latest version of the Holdem Manager? I'd recommend you do so if you haven't. Check if you have custom wc-rake stat, if yes, delete them. You also need to delete custom PokerStar VPP. To do so, go to Stat Selection, then click Stat. Alternatively, go to c:programfilesrvgsoftwareholdemmanagerreports and delete the reports to reset them.

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• Posted on - 05/24/2013
• Question Category: Misc Software