How to access BlackBerry 8830 mobile phone?

Asked By Derek A Rosas 20 points N/A Posted on - 11/22/2013

Hello experts,

I have a BlackBerry 8830 and I am encountering issues on it. When it is not connected with the power cord, the display will becomes black. When I connect it, I can only move the trackball and go to processes like, the installation, information, schedule but nothing appears or nothing happens when I just select the trackball and the keyboard. But beside that, I cannot access anything more. And after few seconds, the display becomes black again even if it's connected with the power cord and just repeat the same process again and again. How can I access my phone's system? I can update it but I do not want to lose some information stored on it.

 

• Status: Open
• Question Views: 717
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: Blackberry Hardware

Answered By Peter Akasa 0 points N/A #171249

How to access BlackBerry 8830 mobile phone?

Hello Derek

From your description I can tell you that you have a problem with your phone motherboard, if you are going to move up to a new phone then that is better than wasting your time looking for a way to fix the phone.

As for the information that are inside your phone they can be easily extract from the phone by just connecting it to a PC and sync it with the PC, download all your personal data and apps from the phone to your PC and then move them back to your new phone.

Here is a program to sync your phone with your PC.

About Peter Akasa

Questions
0

Answers
26

Best Answers
7

• Vote Up 0 Vote Down

• Posted on - 11/24/2013
• Question Category: Blackberry Hardware