How can I solve contact list problems with MSN 2011?

Asked By Chiara Jones 10 points N/A Posted on - 08/07/2011

Hi all,

 

I have recently installed updated version of  Windows Live Messenger 2011 download from www.filehippo.com 

for  Microsoft Windows Vista. My contact list isn't shown and I am not able to chat with my friends which I added again though I have in my opened contact list. 

Any idea?

 

Thanks.

 

 

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• Question Category: Internet/Email Software

Answered By martin velasquez 0 points N/A #111585

How can I solve contact list problems with MSN 2011?

Hi Chiara Jones,
After installing Windows Live Messenger 2011, then your contact list isn’t showing, right?
Here are some few tips to retrieve lost contact list;
1. Make sure that you remember your log-in credentials such as Username and Password
2. If not, go to Microsoft website, hotmail, msn, live mail to retrieve your password. Answer the security question answer to reset your password.
3. Upon the upgrade, your contact list might have been blocked or deleted
4. Verify if your contact list if still stored in webmail. Log-in to people.live.com to check if still active
5. If not, you can re-store all of the contact list or your preferred email addresses. The steps to re-store are here: Navigational bar is located in the left and click on Manage, then restore your contact list.
These steps will restore your entire contact list back into your newly installed Windows Live Mail 2011.
Contact us again if needed.

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• Posted on - 08/10/2011
• Question Category: Internet/Email Software