How Can I Solve The 5004 Error Code In Amazon Prime Video?

Asked By Jocelyn Rey 0 points N/A Posted on - 11/05/2020

I cannot use Amazon Prime on my smart Tv as I encounter a 5004 error code in Amazon Prime Video whenever I am opening any video. How can I solve the error?

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• Question Category: Hardware
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Answered By Robert K Lewandowski 5 points N/A #344488

How Can I Solve The 5004 Error Code In Amazon Prime Video?

There are a few easy fixes to solve the 5004 error code in Amazon Prime Video. Sometimes, we often forget to check the internet. So, make sure you have a good internet connection.

Method 1

a. Go here
b. You will find the status for the amazon prime server.

c. You have to wait until the server is working.
Method 2
a. Your amazon prime account has become inactive.
b. Check whether you have renewed your subscription for the amazon prime videos.

Method 3

a. You have been logged out from the account.
b. Open Amazon prime on a browser.

c. Enter your credentials to sign-in.
d. Start your video on the smart Tv.

Method 4

Some people have reported that the error was gone after they reinstalled the app on their smart TV.

a. Delete the App from your TV.
b. Download the App.
c. Install it.
d. Sign-in if you are logged out.
e. Enjoy!

About Robert K Lewandowski

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• Posted on - 11/05/2020
• Question Category: Hardware