How to debug log on failures caused by Microsoft Exchange Server 2007?

Asked By Charles Robinson 40 points N/A Posted on - 05/15/2012

Hello experts,

I am having some log on failures which I think caused by Microsoft Exchange Server 2007 on SBS 2008.

I tried to apply Update Rollup 4 for Exchange Server 2007 Service Pack 1.

I created a custom report alert and then copied it into the correct directory.

I restarted the Windows SBS Manager Service but I saw the log on failure in the Windows SBS Console flagged in the Network Essentials Summary under other alerts.

The log on failure was not the wrong log on attempts. I think those were hiccups from the Microsoft Exchange Server 2007 setup. I tried to run the .MSP file, but I received an error message above. Any help will be much appreciated.

Thanks!

Error:

The Installer has insufficient privilege to modify this file: C:ProgramFilesMicrosoftExchange ServerRelNotes.htm.

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• Question Category: Exchange Server

Answered By divina_adam 0 points N/A #137075

How to debug log on failures caused by Microsoft Exchange Server 2007?

Answer:

Hello Charles,

You seem to be hitting a very common issue with Windows 2008/Windows 7. Executables require elevated permission to be run.

Exchange Updates (rollups/Service Packs etc) should be run from command prompt with elevated permissions.

Follow below steps to overcome this error:

1. Locate Command prompt in Start-Accessories
2. Right Click and select “Run as Administrator”
3. Command prompt with elevated permissions is now open
4. Browse to directory where .msp file is located
5. Type filename.msp

Executables will now get installed. Please follow this as a thumb rule for running executable in Windows 2008 / Windows 7.

Thanks

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• Posted on - 05/28/2012
• Question Category: Exchange Server