How to fix error when using Safe Wallet for iPhone 1.2.2?

Asked By deannabtarbell 0 points N/A Posted on - 06/09/2012

Hi,

I am using the Desktop (trial) version of Safe Wallet for iPhone 1.2.2 but I keep on receiving a desktop error message whenever I the Synchronize manager. The problem arises after creating a new wallet on the desktop. When choosing the Sync Mode option while opening a Safe Wallet the desktop error “10004 :address details resolved but exception when trying to connect” appears. I’m using Windows XP and Wi-Fi Internet connection. My connection is provided through a router which is acceptable for other iPhone software. Thank you in advance for any help.
 

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Answered By Pheonix team 5 points N/A #138177

How to fix error when using Safe Wallet for iPhone 1.2.2?

 

Deannabtarbell

Hi,

In my experience the SafeWallet application version 1 XX gives some strange behaviors. You have not mentioned its behaviors in detail, but I assume based on experience, that you may be having issues with your Routers DHCP. Please do check the MAC address of your I Phone on the router, is it correct? Because sync manager does not work if there is a fault in MAC address, even though other applications keeps on working

Now other behavioral issue can be that if you sync with your PC, you will notice a new Wallet on your I Phone, and this keeps on adding. If f you try to sync with I Phone again a new wallet.

So in short, what I advise is that you update your SafeWallet application to version2. This new version has overcome all previous sync issues. The new version for windows and its complete details can be found on: http://www.sbsh.net/blog/2010/11/02/safewallet-v2-for-windows-released/

.

Regards,

PT

 

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• Posted on - 06/10/2012
• Question Category: iPhone