Asked By
Spookyine
320 points
N/A
Posted on - 05/17/2011
Hi,
I have an Intel Pentium 4 PC and I am running window XP home edition on it. I am being teased by an issue which is my pc use to locks up exactly after the welcome screen. Mean, whenever I start my computer it locks up right after starting till welcome screen. I have tried all the tricks I know, to get rid of this problem but I am unable to fix it so far. While tying to fix this issue, I thought that this might be due to totally filled RAM memory with apps loading on system boot-up. And I freed-up the RAM memory but no success for me.
I also have tried covering this issue by starting my computer in safe mode but it didn’t work either. I am suspecting for a bad memory chip but hope that’s not the problem with my PC. This problem is disturbing me a lot and I want the solution for it as early as possible. So, I need to know How to fix system locking up issue? If anybody has an idea about this then kindly help me to get out of this. Am waiting anxiously, for some useful suggestions.
How to fix system locking up issue?
Hi Spookyine,
I understand that you have been experiencing some lockups on your PC. Well, I think, that lockups were normal especially when you have the PC RAM filled up and as well as the processor may not help doing good on your PC. But still no worries, I have some solutions that I can offer if that is going to be a hardware or software issue.
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Try to access the BIOS of your PC. Usually in most product, BIOS is most likely can be access by pressing F2 or F10 upon booting up. When you enter BIOS setup utility, press F9 to set the BIOS to default and press F10 to save changes. Usually when you set it to default, it will automatically detect the hard disk as the first device priority upon boot up.
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If it is still the same, upon boot up hit F8 to access Advanced Boot Options and try going into Last know good configuration. If the PC will freeze upon the loading bar force shut down the PC.
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Try to boot to F8 again and use Safe Mode. Notice if it will take time to load. Check if there is any error message that will appear on the screen. If the Windows is able to load the operating system I may suggest for you to disable all the startup items using MSCONFIG. This will somehow enhance the performance of your PC.
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Once the startup items are disabled, reboot the PC and check if the same thing will happen. If the fixes from the above mentioned did not work, go to BIOS again F2 or F10 from boot up. I may suggest for you to go to DIAGNOSTIC and run the RAM or memory test first and check if that will pass.
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If the RAM passed, go to primary hard disk self test and run the quick test. Check if the result passed or if there is any error message.
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If the quick test for the hard disk passed, run the comprehensive or long test for the hard disk. This will take a few minutes to finish. Usually, it will take approximately up to 90 minutes to finish. Same thing, after the test, check if there is any error message.
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If one or more test failed, it will be a hardware failure on your PC. The other solution is to have the PC fix or repaired.
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Try to contact the manufacturer of your PC and see if they can still troubleshoot the problem for you.
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If case to case basis that they cannot help you out, decide whether you would like to have the PC sent in for repair or if you just want to take it at you nearest Authorized Service Provider.
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Worse comes to worst, check for other resolution that you PC manufacturer can help you decide on what to do. The manufacturer of you product always have the answer for the best solution. You may escalate the issue, check for any recalls on the product, and find out how you can have service on your PC.
Good luck to you.
Answered By
James054
0 points
N/A
#100129
How to fix system locking up issue?
Firstly check your IDE or SATA cables. Because if the hard disk wasn’t connected well this could happen. If you are using any virus guard, erase it by connecting the hard disk to another computer. Or try again by disconnecting Internet connection also if it didn’t work, reinstall the system it is the easiest solution. But there is another way to solve this.
Try this also. Choose Safe Mode with a Command Prompt option. And log on to your computer with administrative account. And in the command line type Y:windowssystem32restorerstrui.exe (Y will be your system drive). Press enter.
