How to shutdown constant guard which is slowing my system

Asked By Dibri Avery 60 points N/A Posted on - 09/19/2012

I purchased this new Sony Vaio laptop. I am running a Windows 7 Operating System and my system specification is quite good enough to run my system fast. However, I downloaded this Norton Anti Virus and Constant guard as these are being offered b y Comcast. Since then, I notice that my system is running slow and applications started to crash.

So I uninstalled Norton Antivirus as this maybe causing the issue. I still experience crashing issues after uninstalling Norton. Therefore I conclude that it’s the Constant Guard that is causing the issue. I don’t know how to turn this off. Can you please provide instruction on how to shutdown constant guard?

Appreciate your help on this matter.

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• Question Category: Anti-Virus

Best Answer by Carnaje fonseka

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Answered By Carnaje fonseka 5 points N/A #147633

How to shutdown constant guard which is slowing my system

Hey Dibri Avery,

• Click on the Start button on your desktop and select Control Panel.
• Scroll down to “Programs and Features” and select “Constant Guard Protection Suite” from the list to uninstall it from the computer.
• If you want to install it again then choose yes. After the window appears saying “save secure password file?” Click No if you don’t want to install it again.
• Now you are all done. Just restart your computer after the uninstall process is completed.

If the crashing problem persists consult your system administrator because your windows might have virus issues or any illegal software issues. These kinds of issues involve incompatible installation of drivers. This specially happens in laptops because laptops come with company specific drivers which can cause malfunction in windows if not installed properly.

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• Posted on - 09/19/2012
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Answered By Aquino Meman 30 points N/A #147634

How to shutdown constant guard which is slowing my system

Hello.

The problem to your solution is simple. Just try the following steps.

1. Press ctrl + alt + delete.
2. When the task manager appears click on the process and search for the Constant Guard in the background option.
3. Then select Constant Guard and click end task to terminate the program.
4. After turning off, uninstall the program.

Thank you.

 

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• Posted on - 09/19/2012
• Question Category: Anti-Virus

Answered By Dibri Avery 60 points N/A #147635

How to shutdown constant guard which is slowing my system

Thanks to both of you for your guidelines. They are superb. Carnaje Fonseka, I was really very worried about this problem. But after reading your solution, I am feeling good. Your step-by-step process is so easy that I have not faced any problem to fix my problem. Actually, the instructions that you have provided has helped me shut down Constant Guard and after restarting my laptop, I saw that my problem has disappeared. Thanks again, friend.

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• Posted on - 05/22/2013
• Question Category: Anti-Virus