We can initiate a request so that another user can get the access to our desktop.
Go to the ‘Start’ Menu, and click ‘run.’
In the box, type ‘GPEDIT.MSC’
In the local group policy, go to ‘Computer Configuration’ and double click on the ‘Administrative Templates’ and then on ‘System’ and finally on ‘Remote Assistance.’
Now, click on the ‘Offer Remote Assistance’ and enable it.
Another possible way for the same is:
Go to the ‘Start’ menu and select ‘Control Panel.’
In the Control Panel, go to ‘System and Security’ and then go to ‘System’
In the System, go to ‘Remote Settings’
Enable the ‘Remote Assistance Connection’ and then click ‘Ok.’
Go to Help and Support section of the Windows and select Window Remote Assistance Link; now you can invite someone whom you trust.
If you want to ask help from someone about a problem on your computer and you want to send an invite for remote assistance, it’s actually just easy. Click “Start” then “Help and Support”. In “Help and Support Center” window, under “Ask for assistance”, click “Invite a friend to connect to your computer with Remote Assistance”.
Send remote assistance invite
On the next screen, in “Remote Assistance”, click “Invite someone to help you”.
Select invite someone
Next, you will have three options to send the invite: using Windows Messenger, email, or as a file. Select which one you like but for this guide, let’s select the file method. Click “Save invitation as a file (Advanced)” at the bottom.
Send invite as file
On the next screen, in “Remote Assistance – Save Invitation”, enter your name in the text field then set an expiration period for the invite. This will limit someone from fraudulently gaining access to your computer. When you are done, click “Continue”.
Enter name and set expiration
Next, set a password for the file. This is required for security reasons. Make sure “Require the recipient to use a password” is checked. When you are finished, click “Save Invitation”.
Set password for the invite
Select a location where to save the file. Now, send the file as attachment to an email. Once the email is sent, you need to relay the password to your friend so he can connect to your computer. Relay the password either via phone call or secured email.
For your friend to connect to your computer, he only needs to download the attached file and double-click it to open and then enter the password.
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