How to transfer data from a damaged external hard drive?

Asked By Warren N Garner 0 points N/A Posted on - 07/06/2014

Hi all,

I am using WD 2TB external hard drive. Unfortunately, it was falling down. So I bought a new hard drive. Now I want to transfer whole files from old to new one. I have connected my old hard drive to my computer, it is not showing the icon in it and unable to open my hard drive. I tried so many ways to recover my data using data recovery tools, but It is showing the files with 0 volumes. Can somebody please tell me what to do? I am very much worried about my data.

Regards.

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Answered By Riley Keith 0 points N/A #191443

How to transfer data from a damaged external hard drive?

Warren,

If your HDD has a physical damage, it will be very hard to recover your information. It seems that there is something wrong with it.

 

Here are three possible solutions:

 

1. Send it to WD support, they may have the tools to recover your data or to repair the HDD

 

2. If you have some tooling, you can try to open the external HDD box and remove the HDD itself. You can try to install it on a desktop computer as a regular HDD and back up your information from it.

 

2. If you cannot detect it in windows you can try with some free applications in Linux. There is some free software that you can download, make a bootable CD, start the computer from the CD and use the menu of the Linux software to back up your data. This option has worked in similar cases when windows volumes are crushed and the HDD is inaccessible. The windows software in your computer will not receive any damage, you will only post (start) the machine from a different OS.

 

UBUNTU LIVE CD

Hope this helps

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• Posted on - 08/10/2014
• Question Category: Peripherals