HP cannot be opened because of a problem.

Asked By shirleytjensen 30 points N/A Posted on - 08/04/2012

Hello experts 

I use a latest MacBook Air which is running OS X 10.7 as well as i am using a latest HP Printer (see above).

But the CD that I got with the printer does not support the OSX 10.7; As a result, yesterday I downloaded 10.7driver software (9/21) from the website of HP.

The setup went easily with no troubles.

Then I went into System Preferences and tried to configure the printer for wireless printing as well as there have been no troubles printing wirelessly.

But the problem occurred when I pressed on the HP Utility sign placed on the Dock in the software installation.

Then I found an error that the HP Utility cannot be opened. What is the reason? Please help me to solve it.

Thanks a lot.

HP Utility cannot be opened because of a problem.

Check with the developer to make sure HP Utility works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X.

Click Report to see more detailed information and send a report to Apple.

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• Question Category: Printers

Best Answer by Fosso pradha

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Answered By Fosso pradha 0 points N/A #140986

HP cannot be opened because of a problem.

Dear User,

This error occurred because the current version of your HP Utility doesn’t support your Mac os.

In order to solve this you should

1. Update your Mac OS X to the latest update

2. Download the latest version of your HP driver and application specified for Mac OS X

Make sure to remove HP Utilities before you install the newer version.

Thank you. 

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Answered By Fenster Maxine 5 points N/A #140987

HP cannot be opened because of a problem.

Hi Shirleytjensen,

You are using latest MacBook Air which is running OS X 10.7.

Please download the updated / latest version of 10.7 driver software.

Please always download the full package.

I provide you a link for downloading the full package of 10.7 driver software,

Please use the mentioned link:

I wish this solution may be helpful.

Thanks!

Regards,

Fenster Maxine

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• Posted on - 01/23/2013
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