HP Connection Manager Service has stopped responding

Asked By Merrill V Christman 70 points N/A Posted on - 04/09/2014

Hi,

Today I made an update to my Windows XP (X832) and when I try to open my printer this error message box appears. Also I made the updates to my printer drivers and nothing is happening. Does anyone in here can help me with my error please?

Thank you!

HP Connection Manager Service has stopped responding. Please exit and restart the application.

A fatal error occurred, check the HP Connection Manager in Event Viewer for more details.

Retrieving the COM class factory for component with CLSID { 24D646C0-C042-4E9 1-9AC4-0A9525A555 1D} failed due to the following error: 80070422,

OK

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Answered By Fleming Mary 0 points N/A #169747

HP Connection Manager Service has stopped responding

Hi Merrill,

Your HP Connection Manager Service has stopped working. A problem occurred there. Try System Restore before anything. If it’s not fixed, install this version of the Connection Manager. Here’s the download link: ftp://ftp.hp.com/pub/softpaq/sp58501-59000/sp58930.exe.

 Here is another solution:

1.     Uninstall all the printer device drivers.

2.     Restart your PC.

3.     Install the printer device drivers again.

 

If this does not solve your problem, take your PC to a service center.

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• Posted on - 04/21/2014
• Question Category: PCs