HP PSC1410 vertical lines keep on showing up on the scanned results

Hi experts, I am trying to scan a professional wedding photo but vertical lines keep on showing up on the scanned results. The machine I use is a HP PSC1410. I have tried changing the direction lines but they are still there. There are no photos showing. However, all the other scans are in excellent shape. How can I rectify this problem? I am stuck with ideas. Thanks for your help.
