I recently bought a second hand desktop from a friend of mine with a Dual Core processor. The sounds program is Realtek 97. I noticed that there is no sound coming out from the computer. I tried accessing the speaker volume at the lower right hand of the monitor.
I tried to check if the speaker is on mute. When I adjusted it, there is still no sound coming out from the computer. I tried the help menu and it pointed me to the control panel – device manager system. I followed the instructions in the device manager.
Unfortunately, I still did not have any luck. I researched the internet but still could not find any answer to my problem. I tried to uninstall the Realtek 97 sound program and surfed the net for a free download of it.
I found one and re-installed it in my desktop hoping that it would work but to no avail, there was still no sound coming out of the computer. I hope you can help me with my problem. I really need the sound system to work as I am working on a transcription part time job. Can a virus or malware cause it?
Answered By
Austain
10 points
N/A
#101397
I do not hear any sound from my computer
Hi,
Well the problem your facing with your with computer and not getting any sound form it is a common problem faced to most of the users. Well the fact you enclosed that you have bought a second hand computer it can be one of the reason for such problem. Although this kind of problem should not occur. Well here I’m giving out some possible solution that might be helpful to you.
1. First of all your need to know whether your computer have a sound card or not.
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Go to Start > Control Panel > System and Maintenance > Device Manager.
Expand the Sound, video and game controllers category. If your sound card is listed then you have a sound card. If not then sound card is missing.
2. Your need to know if you have a driver software installed in your computer. For that-
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Go to Start > Control Panel > Add Hardware not click next, so the computer will start scanning for installed hardware. Now you should see a icon. Then you need to install the driver software. It may work for you.
3. Uninstall yours sound card driver software and install another one. But try not to download the latest version of “Realtek” because you said that you have purchased a 2nd had computer. So the sound card in that computer may not recognize the latest version software.
4. You have to make sure your speakers are plugged into a working power source and the switch is turned on. The simplest way to check whether you speaker is ok or not is to plug your computer speakers directly into a headphone jack of a CD or media player. After adjusting them both you should hear the sound. Otherwise you can understand your speaker has problem.
5. See if, you’re speakers is correctly connected to your computer. If the jack of the speaker are put into the right port of the computer.
6. Make sure the Volume manager is not put into mute. Please check other volume settings to see if any of them are put into mute. For that go to Start menu > Accessories > Volume Control and adjust the system volume control to see if it works or not.
7. If still you’re not able to get the sound. Then disconnect your speaker from your computer then play some songs or something else to see if any sound comes from your boom box or not.
8. If all the solution doesn’t help you out then you may be required to show the computer to a expert for solution. Because seeing it physically would be easier to understand what’s going on.
Try them out. Hope for the best.
Thanks.
Answered By
Joshua2
0 points
N/A
#101398
I do not hear any sound from my computer
James_parker96,
Okay. Here’s some ways to fix that problem:
– Check the speaker connections and volume control settings. Verify whether the sound problem isn’t due to faulty speaker connections. A simple way to test it is to substitute the speaker connection with headphones and see if you get any sound.
– Open the volume control window by clicking "Start" button and then "All Programs." Click "Accessories," then "Entertainment," then "Volume Control." Alternatively, just click on the speaker icon that's in your System Tray.
– Check the volume and mute settings. If any of the mute check boxes have been checked, uncheck them. If this doesn't work, read on.
– If the sound has been audible from your computer's speakers and is suddenly lost, you may need to perform a System Restore. Click on the " Start" button and then "All Programs."
– Click on "Accessories," then "System Tools," then "System Restore."
– Complete the System Restore Wizard. If this doesn't work, delete and reinstall the original sound drive.
– Deleting and reinstalling your sound driver may resolve the problem. Your sound driver may have been corrupted or may be missing. The result of this is that the restore utility menu won't be available. For Windows XP, follow these steps.
– Click on your "Start" button; Click on "Control Panel" and then "System." Next, click on "Hardware," then "Device Manager, then "Sound, Video and Game Controllers."
– Click on a sound device named in the Device Manager, and then press the Delete key on the keyboard. Click "OK" in the window that appears. Remove all the listed sound devices i this way EXCEPT Audio Codec and Legacy Audio Drivers.
– Restart your computer. Reinstall the deleted drivers using the Driver and Application Recovery CDs that came with your Windows XP system.
– Visit your computer manufacturer's official website. Check for any updated sound driver software for your sound card. If any, download them along with the installation instructions.
I do not hear any sound from my computer
Hi
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