I have failed to print from Lotus Notes

Asked By Hamilton Honny 60 points N/A Posted on - 12/11/2012

 

Hi TechyV,

My printer HP LaserJet 5000 Series PCL 6 has encountered a problem. I have failed to print from Lotus Notes but I can print with Microsoft Word. What type of problem is it? Have you any idea? Please help me to get a remedy of this issue.

Thanks.

 

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• Question Category: Lotus Notes

Answered By Skarbos Jay 0 points N/A #159446

I have failed to print from Lotus Notes

Hi,

I can be very sure that the issue is not with your printer as you are able to print with Microsoft word.

>>Please make sure your printer is configured with Lotus Notes.

>>If you are attempting to print HTML scripts, it may not print.

>>If you are using a network printer, make sure the network path is associated with the printer port.

>>Click the start button>settings>click printer.

>>Right click properties and click on the details tab.

>>Click on capture printer port button.

>>Select the printer and then type its path.

>>In the Lotus Note printer setup box, please select the printer that you have captured.

That’s all.

Thanks and regards,

Skarbos Jay.

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• Posted on - 12/12/2012
• Question Category: Lotus Notes