I have a serious problem with my computer

Asked By Leishalynn 0 points N/A Posted on - 11/20/2011

I have a serious problem with my computer and laptop, and it really causes inconvenience! I keep getting error messages when I tried to use my DVD player. It prompts a message “Windows Media Player cannot play DVD video”.

Another message was:

(1) You might need to adjust your Windows display settings.

(2) Open display settings in Control Panel.

(3) Lower your screen resolution and color quality settings. I followed the Help Support in my computer, but without avail. Your expert advice please.

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• Question Category: Hardware Components

Best Answer by seegethink

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Answered By seegethink 0 points N/A #98043

I have a serious problem with my computer

 

The DVD information shall be decoded before display. If DVD video cannot be played with Windows Media Player WMP, this shall be digital copy protection between display card, DVD drive and decoder and analog copy protection cannot be turned on the output display.

 

Here are some solutions.

 

1. Adjust resolution of the screen if it is improper;

2. Update the driver of display card to latest version;

3. Reconfigure the DVD decoder. Plugins shall be downloaded and installed. 

4. If DVD player still does not work, you may use any other DVD players.

 

Thank you.

 

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• Posted on - 11/21/2011
• Question Category: Hardware Components

Answered By Andre2004 0 points N/A #98044

I have a serious problem with my computer

Hi,

You need to download a codec to upgrade your Windows Media Player to play a DVD video and you can download it in this link:

• http://www.free-codecs.com//www.free-codecs.com/k_lite_mega_codec_pack_download.htm.

Or

You have to change your display resolution to the minimum resolution but sometimes some DVD will play in a higher resolution.

Just follow these steps to change the resolution.

• Go to Start Menu and click Control Panel.
• Find the Appearance and Personalization click Adjust Screen Resolution.
• Find the Resolution click the combo box set to Low or High resolution and click Ok.

Thank you.

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• Posted on - 11/21/2011
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Answered By Clair june 15 points N/A #98045

I have a serious problem with my computer

You Windows Media player may not support the content of the DVD that you are trying to play that's why it is giving you the error message. You might want to try another media player, like the VLC Media Player. It can play almost all media types and extensions and does not need any additional codec to be installed into your system.

Secondly, when the computer tells you that you may need to adjust your display settings, it's likely that you are trying to open an application that requires a lower resolution than what you are currently using in your display. Try and change it through your computer's Display Properties. This may be an older application that can't handle the higher settings that your computer is set to.

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• Posted on - 11/21/2011
• Question Category: Hardware Components