I Have Tried To Establish A Connection, And I Face A 0x80090331 Error Message

I Have Tried To Establish A Connection, And I Face A 0x80090331 Error Message

0x80090331 error is a client-server error, and the reason behind the occurrence of the error is the server unable to initialize SSL support. The client and server cannot communicate, because they do not possess a common algorithm. After enabling the Transport Layer Security (TLS) version, the clients in the environment become disconnected and throws an error.

The cause of the 0x80090331 error is the Transport Layer Security (TLS) is not completely enabled on the Symantec Management Platform server that allows server and agent to use the same TLS algorithm. This error can often cause if the agent operating system to allow different servers.

The steps to resolve this error code is to reinstall the Windows OS and re-register the registry key by the following steps:

Step 1: Create registry entry: HKLM SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS1.1\Server.
Step 2: Create a new DWORD value of Enabled with a decimal value of 0.
Step 3: When this doesn’t work, then it seems like the DWORD value should be: DisabledByDefault with a decimal value of 0.
Step 4: Restart the server and connect again.