I received an error message after downloading a film

Asked By King Lopezs 30 points N/A Posted on - 10/20/2012

Hi,

I received an error message after downloading a film. I do not find any reason behind this error message because I use an update version of iTunes and QuickTime.

If you have any idea for the issue, please help me to get a remedy of this problem.

Thanks in advance.

 

This film requires QuickTime, Which is not supported by this version of iTunes.

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Answered By Nicke Baker 0 points N/A #192443

I received an error message after downloading a film

Hello King,

If you have set iTunes Media Folder Location to a directory in Time Capsule so that it will be saving precious HDD space on your computer, then you will need to create a new directory in Time Capsule. You can as well just try updating iTunes and see if that will work.

Regards,

Nicke

 

 

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Answered By Emil Onoon 0 points N/A #192444

I received an error message after downloading a film

Hi

I have a solution for your iTunes and QuickTime problem. You are using an older version of Apple QuickTime and an updated version of iTunes. So when you downloaded a movie on iTunes, it displays the message. Download and update the QuickTime software and it will play.

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• Posted on - 10/20/2012
• Question Category: iTunes