IClone4 Pro Multiple Errors During Installation Process

Asked By 10 points N/A Posted on -
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I have trouble installing IClone4 Pro which I got from Reallusion software. I get errors appear on the screen in the process of installing the content. I get the error also even when I try a template.

I am using Windows Vista Home Premium 64bit and UAC is disabled. Also I enabled show windows hidden files so that I can see all files.

The first error message states that I am missing a codec and the second says that it can’t find the files. I have screenshots below of the errors.

"C:Documents and SettingsAll UsersDocumentsReallusionCustomiClone 4 CustomProjectiClone 4 ProjectFire.avi"

For the path I don't have a C:Documents and Settings* on my at all not sure why it is trying to look there either.

It pops out every time I open a template. I am new to this and have this software just a while ago so I would very much appreciate your help with this. Thank you!
 

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Answered By 590495 points N/A #159220

IClone4 Pro Multiple Errors During Installation Process

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I think your system may already have problems even before installing the software on your computer. Errors in the file system like cross-linked files, or lost file fragments sometimes has bad effects on the system especially during a new software installation or even just by opening an application.

I’ve already checked the compatibility of your operating system with iClone4 and there is no incompatibility issue between these 2 because iClone4 supports all versions of Windows Vista both the 32-bit and 64-bit versions. That’s why the problem here is really not an incompatibility issue.

Since the program is already installed on your computer, try uninstalling it again then restart the computer. After booting the system, check your computer for any possible errors.

Use a disk utility application to check the system. For a much thorough diagnostics on the system, use PC Tools Performance Toolkit. This is a good tool to diagnose your system drive’s file system. After checking the drive, install iClone4 again.

If ever you should encounter another problem, please refer to http://www.reallusion.com/iclone/iclone4_requirements.asp and read the information carefully. Or you may also consider installing the latest version. Try installing iClone5 Pro.

Visit http://www.reallusion.com/iclone/iclone_trial.aspx and download the trial version. This latest release has a 30-day trial period so you have plenty of time evaluating the product before it expires.

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