Indexing Queue link from IQ desktop error

Asked By Mellisa Williamson 20 points N/A Posted on - 06/08/2012

Hi guys,

After a successful installation of Image Quest 10.3, I decided to click on the Indexing Queue link from IQ desktop and an error message below was executed.

What is the meaning of this?

Can anyone help me? 

 

 

 

 

 

Error:

Unhandled exception has occurred in a component in your application. If you click Continue,the application will ignore this error and attempt to continue. If you click Quit,the application will close immediately.

The specified module could not be found.(Exception  from HRESULT:0x8007007E).

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• Question Category: MultiMedia Applications

Answered By Smith Jane 0 points N/A #144728

Indexing Queue link from IQ desktop error

Hi,

It could be that there is a missing file.

So to fix your problem, you just have to download the image quest 10.3 hotfix available on informasoftware.com. But since I am here to help, here is the link to download the hotfix

After downloading, before you apply the hotfix you should close all applications related to IQdesktop, ImageQuest server, client, etc.
Once closed, you just have to extract the downloaded hotfix on folders listed below and make sure to overwrite the existing files.

C:Program FilesInforma SoftwareImageQuestClientToolsClient

C:Program FilesInforma SoftwareImageQuestWebIQbin

C:Program FilesInforma SoftwareImageQuestIQfolder

C:Program FilesInforma SoftwareImageQuestIQocr

C:Program FilesInforma SoftwareImageQuestIQocrOcr Process

C:Program FilesInforma SoftwareTeleformConnector

C:Program FilesInforma SoftwareImageQuestClientToolsClient

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• Posted on - 06/13/2012
• Question Category: MultiMedia Applications