Infected with PUP Bundle Installer.OI Virus

Asked By 70 points N/A Posted on -
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Hello all,

I just got infected with some kind of a virus namely PUP.BundleInstaller.OI. I didn’t have the slightest of idea what it was. I thought it was a downloading auslogics disk-defrag.exe file but unluckily I was wrong. I scanned my system using four different antivirus software's. First scan was done with Norton antivirus resulting in no viruses followed by ad-aware with the same results. Thirdly I used superanti-spyware but this also detected no viruses. Lastly I used malwarebytes and it detected a virus, and I finally deleted it.

After a day or two I was slipstreaming with nlite, I faced a problem. according to my study this problem had something to do with my software but I was wrong. I started slipstreaming some of the CAB files and everything was running very smoothly but then all of a sudden I got some errors. The screenshots of the errors are attached below:

Missing expected file. Please report this error.

Missing expected file. Please report this error.

disk-defrag-setup.exe

                         OK

Recopy clean installation files.

Error!

Error while extracting file disk-defrag-setup.exe!

Be sure that it's not corrupted or tampered with.

Recopy clean installation files.

                            OK

Missing file : disk-defrag-setup.exe fatal Error

Missing file : disk-defrag-setup.exe fatal Error

Make sure your installation is valid Windows installation

                                      OK

Write your message in English and attach your 'Last Session.ini' if possible.

H-Index was outside the bound of the array.

Please report this error if it's unexpected.

Write your message in English and attach your 'Last Session.ini' if possible.

                                  OK

Before I experienced this infection I never faced any problem with any of my applications not even Nlite. But now after this infection Nlite is giving me the message that auslogics disk defrag is corrupted, but I don’t understand why this message is appearing. I had successfully created a CAB file before and faced no problems in slipstreaming it.

I just made a new auslogics disk defrag CAB because I was not able to access the old disk. I kept on getting the cycle redundancy errors that forced me to download the file again. This was the point where all my problems commenced. I don’t know yet if all this is because of that PAP infection or it already existed and my protection software was not able to detect it?

I recently checked my Norton history files, and I found that my IP address disappeared from the adapter, and it was no longer being protected. Norton antivirus detected the issue but no activity was performed to resolve it.

Later I also checked the malwarebytes history files, and there to my surprise I saw the PUP infection which I deleted a few days ago. I didn’t know how it got back here. I opened computer properties and switched off the system restore option. I opened malwarebytes and deleted the PAP file again. after this I turned on the system restore option and then again opened malwarebytes and the PAP file was again there.

The only solution I could think of was to reformat my hard drive, but I don’t want to do this if some other suggestion can fix it up.

Your suggestions are needed to resolve the issue.

Looking forward to hear from you soon.

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Best Answer by Carl Jack
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Answered By 0 points N/A #139101

Infected with PUP Bundle Installer.OI Virus

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Hi! I would recommend you to install an antivirus.

Avira preferred.

And everything will return to normal.

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Answered By 10 points N/A #139102

Infected with PUP Bundle Installer.OI Virus

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Hello Janice,

What seems to be the problem here is that the virus that infected  your computer deleted some important system files that are needed for the operating system to work. To resolve it, you will need to do the following:

  • Install CCleaner on your computer. CCleaner can be downloaded for free from the internet so if you do not have it you will need to get one.
  • After you have installed it, run it and use it to fix problems with registry entries on your computer.
  • If you do the above and you see no improvement, you will need to reinstall the OS for the affected files may be completely corrupt.

Hope this helps.

Regards,

Carl

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Answered By 590495 points N/A #139103

Infected with PUP Bundle Installer.OI Virus

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I don’t think there is really a sign of infection here even if your fourth antivirus program identified it as a virus, I think it is only a misidentification due to the process it is doing.

Since your first three antivirus programs which include Norton AntiVirus weren’t able to find any sign of infection in your system then it is possible that there is really to virus infection going on in your machine. Although it’s not clear if all these three programs were updated first before initiating the scan on your hard drive.

The best way of fixing it is to reinstall the program you are using. After installing it, exclude it from your antivirus so it won’t be scanned while you are using it or while doing your project. It is possible that your fourth and last antivirus program misidentified it as a virus also because of the processes it is doing in your system.

Always bear in mind that the antivirus program immediately monitors a file if it is using too much processor or is doing excessive processing in the background. You can’t blame your antivirus for misidentifying your software as malicious because of its activities since it is part of its security checks and processes.

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