Installation error occurred when downloading the trial version of MS Office 2010

Asked By Toni Johnston 0 points N/A Posted on - 02/04/2013

I downloaded the new trial version of MS Office 2010 successfully and tried installing it on my Window XP Home machine, the installation went so perfectly but on the 4th step I run into this error message. I tried safe mode but still got the same error. Please help me solve the problem.

Microsoft Office Starter 2010

There was a problem setting up Microsoft Office Starter 2010:

There was a problem setting up Microsoft Office. Try running Setup

again. If the problem continues, contact Microsoft Product Support.

                                               OK            Help

• Status: Open
• Question Views: 682
• Answer Count: 1
• Vote Up 0 Vote Down

• Answer Accepted: No
• Question Category: Microsoft Office

Answered By Jackson William 0 points N/A #154996

Installation error occurred when downloading the trial version of MS Office 2010

Dear Tony,

Here are some solutions to your problem. Just follow them and i hope your problem will be solved.

MS OFFICE 2010 can only be installed on windows XP having service pack 3.

Solution 1- Download and install Windows XP SP3.

Solution 2- If you can not install SP3 then simply install MSXML which is available in SP3 and it is required to install MS OFFICE 2010 on windows XP.

Thank you,

Jackson William.

About Jackson William

Questions
4

Answers
12

Best Answers
3

• Vote Up 0 Vote Down

• Posted on - 02/05/2013
• Question Category: Microsoft Office