Installation of software blocked, possibly by Anti Virus

Asked By Mathew Horne 50 points N/A Posted on - 05/10/2012

Hi,

When I'm trying to install new software like this, I always get an unclear error message. It could be a virus testing software being a very little enthusiastic. I need to solve this. Please help. Thanks a lot.  

Error:

License Support Error

Error 1920. Service PACE License Services (PaceLicenseDServices) failed to start. Verify that you have sufficient privileges to start system services.

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• Question Category: Anti-Virus

Best Answer by Marshall Kwak

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Answered By Shumailaarif 0 points N/A #136442

Installation of software blocked, possibly by Anti Virus

This problem can be easily resolved using one of the following 3 methods:

1. Temporarily disable the antivirus program before starting the Intel® ArBB installer, or

2. Disable the option of blocking files with double extensions in the antivirus program, or

3. Rename Intel® ArBB installer to a name that does not have double extensions. For example, change w_arbb_b_1.0.0.xxx.exe tow_arbb_b_1.0.0.xxx_setup.exe.

This problem occurs only on Windows platforms with an antivirus program installed, and only when the antivirus program is configured to block executable files with double extensions.

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Answered By Marshall Kwak 15 points N/A #136443

Installation of software blocked, possibly by Anti Virus

Hello Mathew Horne,

 

To troubleshoot the issue, you need to make sure that you are logged on as a computer administrator.

Computer administrator accounts in windows have the privilege to install software.

 

Perform the following steps on your computer:

 

• Open Run, then type gpedit.msc and press Ok.
• Click the (+) symbol beside Computer Configuration list.
• Then expand the Windows Settings list
• Expand Security Settings
• Then go to Local Policies and click the User Rights Assignment
• On the Right window pane, Open Log on as a service
• Add the user account that is suppose to have the Log on as a service privilege by clicking on Add User or Group.
• Exit the Group Policy editor and try installing the software again.

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• Posted on - 05/26/2013
• Question Category: Anti-Virus