The installer has encountered an unexpected error installing this package- Vista

Asked By Steven C Ascencio 30 points N/A Posted on - 08/17/2012

Hi Friends, I am using a workstation with Windows Vista Ultimate. I have been trying to install SMS Server toolkit.I have verified the hardware requirements for the installation and the system does meet the same.However, I am still unable to install the toolkit as I get the message as displayed below

 

 

"The installer has encountered an unexpected error installing this package.This may indicate a problem with the package.The error code is 2869."

 

I hope you can help me rectify the issue.

 

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• Question Views: 1686
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• Question Category: Microsoft SMS

Best Answer by Justin C Amato

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Answered By Fosso pradha 0 points N/A #132585

The installer has encountered an unexpected error installing this package- Vista

 

Dear User,

This error mostly happens because of User Access Control (UAC) settings.

Particularly on some windows vista and 7 versions

To fix this,

Right click on the setup.exe file and select run as administrator. If this requires a password provide your Administrator password

You can also log in to your windows using an Administrator account and try installing it from there.

Thank you

About Fosso pradha

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• Posted on - 08/17/2012
• Question Category: Microsoft SMS

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Answered By Justin C Amato 80 points N/A #132586

The installer has encountered an unexpected error installing this package- Vista

Hello Steven,

This is a common error in msi installer packages. As mentioned in the above answer you need to give administrator privileges when installing. However you may have a problem where you can't right click on the msi file. If you encounter any problem trying the previous method, do the following,

Go to start and then Run,

Then type cmd, don't press enter.

In the search results right click on the "Command Prompt " select "Run as Administrator"

In the Command Prompt type msiexec /i <path to msi file>

Then carry on with the installation.

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• Posted on - 04/27/2013
• Question Category: Microsoft SMS