Interactive Voice Response: Phone Tree Software applications and their providers

Asked By r0manpl 20 points N/A Posted on - 07/18/2016

I need a Phone Tree Software for my center. How does a phone tree software works? How do the callers respond to it? What is a Phone Tree Software? What are they used? Can you tell me some phone tree software providers?

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• Question Category: Voice Recognition

Answered By yaana16 10 points N/A #161143

Interactive Voice Response: Phone Tree Software applications and their providers

A phone tree is an automated telephone information system. It speaks to the caller with fixed voice menus, and the caller can respond by pressing keys which register information. These keys register route calls. There are many phone tree software providers. Some of them are CallFire, PhoneTree, Voxeo, Twilio.

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• Posted on - 07/18/2016
• Question Category: Voice Recognition