Intermittent wireless connection on Venue 11

Asked By Crewe Bob 30 points N/A Posted on - 07/08/2014

I'm getting an intermittent wireless connection on my Venue 11 Pro 5130. It will not automatically connect to our own network despite the existing profile that was manually created. If I toggle the switch on and off, it will connect. I am wondering why this is happening. Would a driver update fix this problem?

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• Question Category: Handhelds / PDAs

Answered By Gather Hydty 0 points N/A #199947

Intermittent wireless connection on Venue 11

Hi Crewe Bob,

I am sorry to hear about the problem you are currently experiencing. If you are describing the situation accurately this means your device needs to be flashed. This can be done by a certified technician. The flashing will reprogram the software and should enable it to pick up the Wi-Fi automatically. Please do not try to flash it on your own as it can damage your device, ensure that it is done by a professional.

I hope this helped.

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• Posted on - 11/07/2014
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Answered By Sharath Reddy 590495 points N/A #314208

Intermittent wireless connection on Venue 11

I think that’s normal on devices running on Microsoft Windows while starting up. That happens because the network adapter is still initiating on startup and it cannot connect immediately to the Wi-Fi network. I notice this with my sister’s laptop. The antivirus can’t update automatically during startup because the Wi-Fi adapter is still initiating and not yet ready resulting to a failed update.

If this happens on your device on startup, wait a few minutes until the device is ready then try again. But if your device is up the whole time and this is a constant problem, try updating the driver for the Wi-Fi adapter. To download the latest drivers for your device, go to Support for Venue 5130 Pro. Here, select your correct operating system.

The drivers are available for 32-bit Windows 8.1 and Windows 10 only. Download and install all available drivers for your device especially the software for wireless network devices like the Ethernet adapter, Bluetooth, and GPS. See if this works.

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• Posted on - 11/09/2018
• Question Category: Handhelds / PDAs