Internet Explorer 9 Upgrade conflict with Opening PDF Files

Asked By annie brown 20 points N/A Posted on - 05/31/2012

I upgraded the default version of Internet Explorer to IE 9 but it brings me an issue while opening PDF files. (An error message is attached as follow). I have tried opening it via Adobe Reader 10 and 9 but nothing works fine. Before upgrading the IE to version 9, I did not encounter any kind of issue related to opening PDF files.

The error message below appeared on the screen:

“The Adobe Acrobat/Reader that is running can not be used to view PDF files in a Web Browser.
Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again.”

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Answered By marlonv 0 points N/A #149428

Internet Explorer 9 Upgrade conflict with Opening PDF Files

Try this:

Reinstall the Adobe/ Acrobat

Click – Start -> control panel > programs and features (Windows 7 or Vista) or add or remove programs (XP) > select Adobe version > choose uninstall/remove programs 

Repeat the uninstall to all adobe versions.

Restart your PC and then reinstall 

Note: Before you reinstall the program, make sure you uninstall adobe versions. You may check as well C://Program files/adobe/ and delete all the files for adobe (This would help to have a better result after the re-installation)

Also try this:

Open the Acrobat

Select the "help" on the menu then select "repair adobe reader installation"

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• Posted on - 06/04/2012
• Question Category: Internet