Asked By
tumblebugz
200 points
N/A
Posted on - 04/22/2011
I cannot browse the internet. I use Internet Explorer as my browser. I have Windows XP. I get the error, "Internet Explorer cannot display the webpage" every time I open my browser, even if I go to a website such as Google.com.
I know I am connected because the computer icon at the lower left corner of my screen says I'm connected. What am I missing?
Internet Explorer Cannot Display The Web page
Hi Tumblebugz!
First , try to run the network diagnostics tool in Internet Explorer. To do this, follow these steps:
1. Start Internet Explorer, and then try to access the Web page that is displaying the error message.
2. On the page that displays an Internet Explorer error message, click the Diagnose Connection Problems link. The Network Diagnostics tool will run. When the tool has finished running, it will report one of the following results:
– It was unable to find a problem.
– It has detected a problem. Additionally, the tool will provide guidance about the next steps to take to troubleshoot the problem.
Note Internet Explorer 6 users click Detect Network Settings
3. Click IP Address, and note the IP Address. You may need it for future troubleshooting.
4. Follow the steps in the Network Diagnostics tool to fix any connection problems.
5. Start Internet Explorer.
If you receive the same error message, holler back.
Internet Explorer Cannot Display The Web page
Thanks for your input.
I followed the instructions but I still get the same error. Anything else I should try?
Internet Explorer Cannot Display The Web page
Next thing we can do is to reset the modem or the router. To do this, follow these steps:
1. Disconnect the cable that connects the computer to the modem.
2. Turn off the modem and the router.
Note: If the modem or the router does not have a power switch, disconnect the power to the modem or to the router.
3. Restart the computer.
4. After your computer has restarted, turn on the modem or the router, connect the cable from the computer to the modem or the router, and restart the computer.
5. Make sure that all network cables are securely connected.
6. Start Internet Explorer.
If you receive the same error message, post back.
Internet Explorer Cannot Display The Web page
Well, well, what do you know? I never suspected it could be my modem! I Just did what you just said and I was able to browse any website now!
Thanks for the help!
