Iphone 5 not detected properly in Windows

Asked By Abrianna 60 points N/A Posted on - 07/01/2014

When I connect my iphone 5 to my laptop, it would automatically become recognized and itunes would pop up. Now, the iphone does not seem to be detected. Itunes have to be manually opened to make the iphone recognized. However, it's still not detected properly in Windows. The device status under device manager is giving the error 'This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)'. What is the possible solution to this problem?

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• Question Category: iPhone

Answered By Mano Fren 0 points N/A #199825

Iphone 5 not detected properly in Windows

HELLO

FOLLOW THIS STEPS:

STEP 1

Restart

Step 2

Turn off your computer and your iOS device, then turn them on again.

STEP 3

Update your computer

Step 4

Check to make sure that you've installed all required updates for your computer.

STEP 5

Update iTunes

STEP 6

Make sure your iOS device trusts your computer

Step 7

Check the USB cable

STEP 8

Verify that Apple Mobile Device Support is installed

STEP 9

Verify that the Apple Mobile Device USB Driver is installed

About Mano Fren

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• Posted on - 12/29/2014
• Question Category: iPhone