Asked By
hydz07
0 points
N/A
Posted on - 12/01/2011
My wife is running Windows Vista with MS-Office Home and Student Edition on her laptop. The problem is, every time she started using her laptop, MS-Office will appear on her startup screen, demanding on my wife to configure and install the program.
She already installed MS-Office on her laptop so she always chooses the cancel button. But doing this will cause other programs to stop working. What can be the cause for this? If she hits the restart button, everything will be fine on the next reboot.
Then the next time, the same thing will happen repetitively. Please help me fix it. Thank you.
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Issue with MS-Office Home and Student Edition
It is possible that Microsoft Office is not installed properly or its installation is incomplete. If you have downloaded the application directly from Microsoft’s website, then there should be no problem. Your operating system seems to be supported by the application it’s just that Windows Vista should be running on Service Pack 1 to avoid any complications.
If you are having this problem on your computer, try checking your hard drive for any possible errors. Use a disk utility application to check your hard disk. You can also download Norton SystemWorks or Norton Utilities for a much thorough diagnostic. It can help diagnose and fix the hard drive for any possible errors in the file structures, misreported free space of the hard drive, misallocated file space, cross-linked files, invalid entries in the file system, etc. Or just use Windows disk check tool.
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Right click on drive C and then select Properties.
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Click Tools tab.
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Click Check Now.
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Check Automatically fix file system errors.
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Click Start.
Restart your computer after the disk check to see if it will appear again during startup. If it’s still the same, uninstall Microsoft Office and then install it back. Make sure it finishes successfully without any errors.
Here are the system specifications for Microsoft Office Home and Student 2010:
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Windows Server 2003 32-bit Service Pack 2 with MSXML 6.0, Windows Server 2008, Windows XP 32-bit Service Pack 3, Windows Vista Service Pack 1, Windows 7
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Pentium 500 MHz or higher processor
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256 MB RAM, 512 MB recommended
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3 GB free hard disk space
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1024 x 576 screen resolution or higher
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64 MB video card or higher
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DirectX 9.0c
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Internet Explorer 6 32-bit, Internet Explorer 7 required for receiving broadcast presentation
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Multi-Touch feature requires a touch enabled device and Windows 7
Issue with MS-Office Home and Student Edition
If you have shared office within your home network then you need to see that how you are sharing your office. If you are using a network to share the office then check that you have all the sources available to run your office. If your computer is shutdown and your wife try to run it then you need to check this error. As if the office on the network is not find over a network then it may cause to stop your computer.
In this case first you can install office on each of your computer to make sure that you each have a copy of office in your hard disk and doesn't share on to the network. It is easy to now run the office as the office will run from her computer and there will be no problem. If you are already running from her computer then you can reinstall the office copy as it is possible that the copy of office is may be corrupted. You need to also check that there is no virus infection in your computer so run a full virus scan also. It will help you a lot to solve your problem.
