Issues IE8 in opening PDF File

Asked By carla santos 20 points N/A Posted on - 03/02/2012

Hi!

I have here a problem which I hope anyone could help me out…

Whenever my friend opens PDF in IE8 an error message pops-up as seen below and when clicked ok it opens the PDF file. 

Please provide me a solution.

FileOpen

 

The plug-in can't start the Broker.

 

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• Question Category: Internet/Email Software

Answered By Sollis Parallag 45 points N/A #89586

Issues IE8 in opening PDF File

Hello Carla Santos.

The error comes from FileOpen PDF Control.  It is an encryptor for protecting PDF files from unauthorized copying, printing, editing, etc.  To open FileOpen-encrypted PDF files, a plug-in needs to be installed for Acrobat Reader.  Based on your screenshot, it is FileOpen that is generating the error, not IE nor Adobe Reader.

To fix it, try reinstalling the FileOpen plug-in.

https://plugin.fileopen.com/all.aspx

Here is a list of establishments using FileOpen PDF Control on their PDF files:

https://www.fileopen.com/company/partnering-opportunities

If you download PDF files from their sites, then you should keep the FileOpen plug-in.  If not, you can remove it if it’s giving you problems.

Hope this helps.

About Sollis Parallag

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• Posted on - 03/04/2012
• Question Category: Internet/Email Software