Issues on Outlook 2007 and OCS 2007

Asked By ariel chu 20 points N/A Posted on - 01/13/2012

 

Both my outlook and OCS are 2007 and running in Windows server 2008r2.  Why can’t I save OCS conversations in the outlook conversation history folder as this option is disabled in OCS. And also, I cannot view outlook properties from OCS.    

Can anyone advise me with this issue?

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Answered By Expert techyv 10 points N/A #109639

Issues on Outlook 2007 and OCS 2007

 

There can be a default time delay in saving OCS conversation history into the Outlook folder. In closing the chat window before this, you may not get the conversation history updated on outlook.

 

In enabling Office Communicator Chat History in Outlook forcefully

 

Start -> Run->regedit and hit enter(you should logged into the system with a privilege who can edit registry values)

Use the registry setting in the path HKEY_CURRENT_USERSOFTWAREPoliciesMicrosoftCommunicator

If you couldn’t find "Communicator"  then add a new key with the same name and do the below steps

 

add a new DWORD ImAutoArchivingPolicy and put the value 1 or 0 as per your requirement (you can select decimal or hexadecimal )

1=archive OC conversations in Outlook.

0=don't archive conversations in Outlook.

 

I hope this can help.

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• Posted on - 02/10/2012
• Question Category: Server Software