Itunes error 3004 while updating IOS 8.1 on Iphone 5s.

Asked By Donald V Marsh 10 points N/A Posted on - 12/28/2014

I have an iPhone 5s and i recently downloaded the latest iTunes on my Mac Book Pro. The setup is almost 2GB. When i try to update the iOS, it gets to the step where it starts restoring and backing up and then suddenly pops up with an error code 3004. Is there something wrong with my iTunes? Or is it an issue with my iPhone? Does iPhone 5S support the latest update?

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Answered By Clare Moui 0 points N/A #191363

Itunes error 3004 while updating IOS 8.1 on Iphone 5s.

iTune keeps on throwing these kind of error.. To solve this issue you can try out below steps.
1. iTune should be updated to its latest version
2. Check the computer's date and time. It should be set accurately.
3. Check the security or firewall software settings. Check that the software is not interfering with ports 80 or 443.
4. Check for Troubleshooting security software. Many times, uninstalling this third-party security software resolves these errors.

Another solution to this problem is –
The error can be because of a simple problem with the hosts file.
Here are the steps to fix it.
For Mac system, the hosts file is in /etc/
Open the file with Notepad (or any other text editing software)
Check for the below line in the file
74.208.105.171 gs.apple.com
Either comment this line out by typing a single ‘#’.
Save the hosts file and then try updating iPhone through iTunes.
Hope it helps!
 

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• Posted on - 01/29/2015
• Question Category: iTunes