Asked By
LesterS
10 points
N/A
Posted on - 10/04/2011
Hi, Techyv! I installed iTunes 7.7, and every time I try to restore my custom firmware I get an error message stating that my phone could not be restored.
I’m stuck in DFU mode! Re-installing iTunes doesn’t help.
Can anyone tell me how to fix this? The error message is as follows:
iTunes
The iPhone “iPhone” could not be restored. An unknown error occurred (1601).
Thanks for the help guys!
Answered By
Johny B
0 points
N/A
#85990
ITunes Error- Stuck in DFU mode!
Completely remove iTunes and Apple Mobile Device support and then reinstall iTunes 7.5 or later. To remove itunes, use the Control Panel to uninstall iTunes and related software components in the following order. Then, restart your computer.
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iTunes
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QuickTime
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Apple Software Update
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Apple Mobile Device Support
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Bonjour
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Apple Application Support (iTunes 9 or later)
Please be advised that uninstalling these components in a different order, or only uninstalling some of these components may have unintended effects.
In most cases removing iTunes and its related components from the Control Panel will remove all files belonging to those programs. But there are rare cases those files may be left behind. After following the steps above, you should confirm that the following files and folders have been removed and if any are left behind, delete them now:
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C:Program FilesBonjour
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C:Program FilesCommon FilesApple
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C:Program FilesiTunes
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C:Program FilesiPod
Follow the additional steps if you receive the error "Cannot delete iPodService.exe: It is being used by another person or program" when trying to delete this folder.
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C:Program FilesQuickTime
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C:WindowsSystem32QuickTime
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C:WindowsSystem32QuickTimeVR
After you have verified that everything has been uninstalled, reboot your PC and reinstall the latest version of Itunes.
ITunes Error- Stuck in DFU mode!
Hello Lester,
To resolve that issue, you will need to completely remove iTunes as well as Apple Mobile Device support and then you will reinstall iTunes 7.5 or later.
Here is a procedure to help you:
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On your computer, click Start, and then click Control Panel.
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After that you will need to click Programs and Features, or Add/Remove Programs for Windows XP.
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After that you will click iTunes, and then click Uninstall.
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After that click QuickTime, and then click Uninstall.
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And then click Apple Software Update, and then click Uninstall.
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Next you will need to uninstall the following: Bonjour, Apple Application Support.
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After that you will reboot your PC.
Hope this helps.
Regards,
Carl
