Lenovo solution center shows hardware error?

Asked By Ronnie E Banks 40 points N/A Posted on - 10/08/2014

Hey guys,

I want to know why my laptop which is from Lenovo manufacturer with Windows 8.1 is showing hardware error. Actually my laptop is really slow ad hangs every time I use any app in it and for that reason I ran all virus and hardware scan using Lenovo solution center and it shows hardware test not passed what shall I do now. Please answer me

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Answered By Njeri Susan 0 points N/A #187021

Lenovo solution center shows hardware error?

Hello Ronnie

In understand that you have scanned your system for Anti-Virus as well as Hardware errors. You might have seen that Lenovo Solution center tests both your Hard Drive as well as Memory using a variety of methods. It is important for you to recognize as to which of them has gone bad. Generally a sluggish computer translates to bad Memory or HDD errors. So try replacing both of them and check for errors once again. If your laptop is under warranty then I recommend you contact folks at Lenovo immediately.

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• Posted on - 10/11/2014
• Question Category: General