Asked By
Darcy
200 points
N/A
Posted on - 06/06/2011
Please give me some insights on how to fix the troublesome issue that my favorite Logitech HID mouse is experiencing at the moment. I had bought my mouse two weeks ago, had installed it into my laptop and everything was normally operating.
Since yesterday until today, every time I started my laptop, this error message “Cannot install this hardware. There was a problem installing this hardware: Logitech HID-compliant mouse, an error occurred during the installation of the device” has been repeatedly occurring.
The mouse is actually operating normally but the appearance of the error message every time I started my laptop makes me uncomfortable. Is the mouse incompatible to my laptop operating system? I am using Windows XP.
Thank you for your valuable help.
Could not install driver for Logitech Wireless Mouse
If your mouse is showing the error you can try with the following things. You can try to restore your computer to an earlier stage and check whether the problem persists. For performing the system restore on your computer your computer back up should be enabled. Otherwise you cannot perform the system restore. If your computer had the back up enabled then you can restore the system, for that select start then select control panel and then select back up and restore. In that you can select the restore and then you can restore the system to a previous state. Then you can check whether the problem has been resolved.
Another option is you can try to boot your computer in safe mode and then check whether the problem is resolved. For booting your computer in safe mode you can select the start button and then select the restart button. When your computer restarts you can press the F8 button and then from the advanced boot options you can select the safe mode and press enter. Then you can check whether the problem exists. If the problem does not exist in safe mode then the problem can be caused by some other program. Then you will need to uninstall each program and then check which program is causing the problem. After that you can reinstall the other programs. Then you can restart your computer and then you ca press F8. then from the advanced boot options you can select the normal mode and then you can boot your computer.
Another option is you can open you’re my computer and then you can open your C drive and then you can open the program files folder. Then in that folder you can open the common files folder. There you can open the Logitech folder and then in that you can find the file LfMouHid.inf file. You can open that file and then you can delete the lines under “ ;— WDF Coinstaller installation ——“ from that file.
You can then save the file then you can check whether the problem has been solved. If still your problem is not solved you can try to install anew driver which is compatible with the operating system you are using. You can download the latest version of the driver from the Logitech website and then you can install it on your computer. Before installing the new driver you should uninstall the old driver. For that you can select the start button and then you can select the control panel and then you can select the device manager. Then in the device manager you can select the mouse and then you can right click and then select uninstall driver.
Then you can run the installation program for the new driver. Then you can check whether the problem is resolved. You can also try to update the driver. For that you can open the device manager and then you can select the mouse and then right click and select update driver.
Could not install driver for Logitech Wireless Mouse
If the mouse works ok, then the error message may just be a glitch on the operating system, though that is quite unlikely but possible. Try installing your mouse's driver by going to Logitech's website and downloading the driver then install it. This should help out with making sure the correct drivers are installed. Windows would just use the default drivers that it has for pointing devices and the driver that it used may not be working well with your mouse.
Also if the mouse worked ok back then and no error messages were coming out, then you can try doing system restore back to that date. A software update may have messed up the driver file causing the error and system restore should be able to address that.
