LOTUS NOTES: 8.5.3 FP1 doesn’t fix issue “Error Accessing Product Object Method”

Asked By Mary T Franke 20 points N/A Posted on - 06/29/2012

 

Hello,

This is the error users see when they open their mail files using an R8.5.3 client on an R8.5.2 server.

"Error Accessing Product Object Method"

I can fix this by code and then the error is not displayed but some users are still experiencing it.

I'd like it if someone can give me a code, if the error is in the given mail file. It may limit the risk and we may able to focus on solution and won't need to worry about every single mail file.

IBM solutions clash all the users but that is about to happen.

Give me solution for this.

Thanks.

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Answered By Parsh Auguston 0 points N/A #146175

LOTUS NOTES: 8.5.3 FP1 doesn’t fix issue “Error Accessing Product Object Method”

It would be much easier for me if you had posted a picture of what the Product Object Method does. However, assuming from the name I think it has something to do with the products. There are few things you need to try

1. First make sure that the number of parameters that you are using is equal to the number of values being passed to it.
2. Second, make sure that there is no null pointing of the parameters.
3. If there is any chance of something like that, please use the try catch block to throw the exception at any chance it gets.
4. After that make sure that the dependencies of the Product Object Method is well organized and in a proper way.

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• Posted on - 08/12/2012
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