Mail Pop Out Randomly in Mobile

Asked By Mackenzie Castillo 0 points N/A Posted on - 12/29/2011

I am experiencing problem with my mobile device. The mails just pop out randomly when I was trying to access it. It has application error message while it also stating that the Mobile IM_Email is actively running but it is not showing anything on screen. When I read the error details, errors such as Java.Lang.NullPointerException is occurred. When I hit the quit button, the display shows nothing and just go back to its original form. I am really lost right now. I did not download anything on my mobile that can cause this issue. I used my mobile device for reading mails, sending SMS and making calls only. I tried to restore everything but it did not help. I also tried consulting local shops here but nothing happened. Can someone here please help me? Thank you.

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• Question Category: Mobile Browsers

Answered By Thompson Locker 10 points N/A #110850

Mail Pop Out Randomly in Mobile

Are there any configurations that you might have made especially to the mail settings? The changes might be the ones causing the mail to pop up randomly when you are using your mobile phone. Or the problem might also be as a result of unprocedurely terminating the application on the device, and therefore as a workaround to that problem I will suggest that you try the following workaround:

• Go to the device settings.
• Look for the 'restore to factory settings option'.
• And then follow the procedure to restore the factory settings of the mobile phone.

That will remove any changes that you might have made to the device that are causing the problem to occur.

-Thompson Locker

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• Posted on - 12/31/2011
• Question Category: Mobile Browsers